Job Description

Job Description

Job Description

Location: West Charlotte, NC, Field-Based
Service Area: Western Charlotte industrial corridor, including the Charlotte Douglas International Airport area
Reports To: Franchise Owner
Employment Type: Full-Time
Compensation: $35-$45 per hour, based on experience and qualifications
Pay Structure: Stable hourly pay, no flat rate

Position Summary: DuraFleet Charlotte West is seeking an experienced Lead Mobile Diesel Technician to provide maintenance and repair services for commercial fleet customers throughout Southwest Charlotte. This is an opportunity to join the founding team of a new regional operation backed by an established and expanding mobile fleet service brand. The territory includes one of Charlotte’s most active industrial, logistics, transportation, and fleet-dependent corridors, including the area surrounding Charlotte Douglas International Airport.

The ideal candidate is a skilled, dependable technician who can diagnose problems accurately, complete quality repairs in the field, communicate professionally with customers, and document work thoroughly in ShopMonkey.

Key Responsibilities

• Perform preventive maintenance, inspections, diagnostics, and repairs on commercial fleet vehicles
• Diagnose diesel engine, electrical, brake, steering, suspension, drivetrain, HVAC, and related system concerns
• Use diagnostic equipment, multimeters, service information, and sound troubleshooting practices
• Complete mobile repairs at customer facilities, fleet yards, and roadside locations
• Conduct thorough vehicle inspections and identify safety or maintenance concerns
• Provide clear repair recommendations and communicate findings professionally
• Maintain accurate ShopMonkey work orders, including labor, parts, notes, inspections, and photos
• Own, maintain, and safely use the professional tools required for the position
• Keep the assigned service vehicle, tools, equipment, and work area organized
• Follow company procedures, manufacturer specifications, and applicable safety requirements
• Coordinate with the Operations Manager regarding scheduling, parts, approvals, delays, and job completion
• Help establish strong service standards and support future technician development as the Charlotte operation grows

Required Qualifications:

• At least three years of commercial vehicle, diesel, fleet, or heavy-equipment maintenance experience
• Strong diagnostic and mechanical troubleshooting ability
• Experience with preventive maintenance, electrical systems, brakes, steering, suspension, and vehicle HVAC systems
• Current EPA Section 609 certification
• Previous ShopMonkey experience desired
• Must own and maintain a complete set of professional tools appropriate for commercial fleet and diesel repair
• Ability to work independently in a mobile, field-based environment
• Ability to complete accurate digital work orders and service documentation
• Professional communication and customer service skills
• Strong commitment to safety, quality, accountability, and completing repairs correctly
• Valid driver’s license and a driving record acceptable under company insurance requirements
• Ability to travel throughout Southwest Charlotte and the surrounding service area
• Ability to perform the physical requirements of the position, with or without reasonable accommodation

Preferred Qualifications

• ASE Medium-Heavy Truck certifications
• Class A or B Commercial Driver’s License
• Qualified commercial vehicle or brake inspector credentials
• Experience with air brakes, trailers, hydraulics, liftgates, welding, or fabrication
• Previous mobile service or roadside repair experience

What Success Looks Like:

• Vehicles are diagnosed accurately and repaired correctly
• Customers receive dependable, professional service
• ShopMonkey work orders are complete, timely, and well documented
• Safety requirements and service procedures are consistently followed
• Customer downtime is reduced
• The Operations Manager can rely on clear communication and dependable follow-through

Work Environment: This is a field-based position serving the Southwest Charlotte industrial corridor and surrounding market. Work will take place at customer facilities, distribution centers, fleet yards, roadside locations, and other commercial operating environments. Occasional schedule flexibility may be needed for urgent customer service requests.

Why Join DuraFleet: Join the founding Charlotte team and help build a regional fleet service operation in one of the area’s most active industrial and transportation corridors. The operation is backed by an established brand and proven mobile service model. You will have the opportunity to influence service standards, customer relationships, technician development, and the continued growth of the Charlotte operation.

DuraFleet is committed to providing fast, convenient, and professional service that reduces downtime and keeps commercial fleets moving. DuraFleet is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and business needs.

DuraFleet Charlotte West provides mobile fleet maintenance and repair services directly at customer locations throughout Southwest Charlotte, including the industrial, logistics, and transportation corridor surrounding Charlotte Douglas International Airport.

We support businesses that depend on light-duty, medium-duty, and heavy-duty commercial vehicles and trailers. Our services include preventive maintenance, diagnostics, inspections, roadside repairs, and other on-site fleet support designed to reduce downtime and keep businesses moving.

DuraFleet Charlotte West is a new regional location backed by an established and expanding business brand, proven service model, training, technology, vendor resources, and ongoing operational support. Our locally owned team is committed to safety, quality workmanship, clear communication, accountability, and professional customer service.

Employees joining us now have the opportunity to become founding team members and help shape our service standards, customer experience, and continued growth throughout the Charlotte market.

Company Description

DuraFleet Charlotte West provides mobile fleet maintenance and repair services directly at customer locations throughout Southwest Charlotte, including the industrial, logistics, and transportation corridor surrounding Charlotte Douglas International Airport.\n\nWe support businesses that depend on light-duty, medium-duty, and heavy-duty commercial vehicles and trailers. Our services include preventive maintenance, diagnostics, inspections, roadside repairs, and other on-site fleet support designed to reduce downtime and keep businesses moving.\n\nDuraFleet Charlotte West is a new regional location backed by an established and expanding business brand, proven service model, training, technology, vendor resources, and ongoing operational support. Our locally owned team is committed to safety, quality workmanship, clear communication, accountability, and professional customer service.\n\nEmployees joining us now have the opportunity to become founding team members and help shape our service standards, customer experience, and continued growth throughout the Charlotte market.

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